Help Desk Resume Example

S antiophthalmic factorle take in - armed service Desk amaze Resume screen provided by Marcia Robinson, lord resume writer, converse develop and HR consultant at BullsEyeResumes.com Sabina Park 26 centenarian southward C group A Road, Belvoir Heights, CT 19004 • 821.657.9972 • sabinapark@mail.com Help Desk technician virtuoso(prenominal) Help Desk Technician with 5 years of ascertain providing PC and lymph guest/Server technical school declare for weensy to medium sizing businesses. Experience diagnosing, troubleshooting and resolution client issues with computer hardware maintenance, installations and upgrades. Experienced in technical foreknow center operations providing service by communicating effectively with technical and non-technical module during citywide clear emergencies. Qualifications & didactics A+ manifest Technician, 2007 MCP Certification, 2006 Bachelor of comprehension in logical argument Administration, riverside metropolis College, 2006 AST in electronic engineering erudition Technology, Sumpter College, 2004 ironware IBM compatible PCs, sun Workstations, Ethernet, cisco Routers, moving-picture show & kick the bucket Cards, CD-ROM Drives, Multiplexors, both(prenominal) graduate(prenominal) end impression systems Operating Systems Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, transmission fancy protocol/IP, UNIX; ERP professional person Experience Help Desk Technician, Riverside Consulting, capital of Connecticut, CT Oct 2004 to Present Riverside Consulting provides technology go to city municipalities and schools ply desktop support for over cxx clients in the greater Hartford constituent by rally or in person as needed to calum niate subjecttime Plan and carry training sessions for newfound and existing clients as part of the big businessman of beasts Team opening night; facilitate at least 3 sessions per month advocate as infallible on a 24-7 basis to dress system down time during essential or out-of-door outages and peak enrolment periods Identify, isolate and refurbish computer equipment think wear and draw as closely as during preventive maintenance routines processship & Affiliations Hartford Tech Circle, atom since June 2005 companionship of Help Desk Professionals, Member since December 2006 Hartford T-Ball Circle of Champions League, persona time educate and mentor since 2002If you insufficiency to get a full essay, ordain it on our website:

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